London City Airport has been named the best airport of its size in Europe at an industry awards ceremony. The 9th annual ACI Europe Best Airport Awards took place in Istanbul on Monday 10thJune, where LCY was announced as the winner of the 1-5 million passenger category for the second year running.
The judges awarded the prize to the airport for its streamlined passenger experience that is at the heart of its corporate strategy. ACI Europe counts over 450 airports in 46 countries among its membership and LCY faced stiff competition in its category. The judging panel highlighted the rapid and pleasant transit through the airport as a key factor in selecting it as the winner.
Declan Collier, Chief Executive of London City Airport, said: “It is an honour to win this award and for the second consecutive year, demonstrating how hard the LCY team works to deliver consistently high standards and implement new initiatives.
“Location, convenience and speed of transit are London City Airport’s unique propositions – key benefits to the passenger of which we are justly proud and committed to maintaining and enhancing as we move into our next phase of growth.
“65 per cent of our passengers are business travellers and they demand that LCY provides service quality and a premium experience. We pride ourselves on the business-class standard we operate to and this award demonstrates that our industry peers recognise what we do and consider LCY to be leading the way for the industry.”
The awards were announced during the opening reception of the joint ACI Europe and ACI World Annual Congress and Exhibition. The event is attended by more than 800 industry representatives.