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HomeTravel NewsDolphin Dynamics Seeing Back Office Demand From Irish Travel Agents After SABS...

Dolphin Dynamics Seeing Back Office Demand From Irish Travel Agents After SABS Technology Withdrawal

Travel industry technology solutions provider Dolphin Dynamics has been actively assisting users of SABS Technology back office products since the recent announcement that those products are to be withdrawn this summer.

The start of the year saw a wave of Irish agents switch to Dolphin when they were faced with a mandatory move from SABS Technology’s Traveller to Quantum system.

They joined a host of other former Traveller users, including leading independent travel agency Dawson & Sanderson, plus Oasis Travel in Northern Ireland and Shandon Travel in Cork – all of whom have successfully migrated to the Dolphin travel platform.

back office software

Since SABS Technology’s sudden May announcement that it is completely withdrawing from the back office market, a further ten Traveller and Quantum users have subsequently selected Dolphin.

Even more are in discussions to follow suit before they lose access to their existing system. To facilitate onboarding so many customers, Dolphin have adapted their implementation process and developed a utility to help migrate booking data. Enabling Traveller and Quantum users to go live on Dolphin within weeks of signing up.

Dolphin Dynamic’s managing director, Chuck Richardson, said: “We are doing everything within our power to help the myriad of travel businesses affected by SABS Technology’s exit from the back office market. This includes a 50% discount on the investment to implement Dolphin and leveraging our extensive experience with Traveller migrations to minimise business disruption and enable them to move forward with a reliable technology partner.”

Karen Thornton moved her Dundalk-based travel agency KT Travel from Traveller to Dolphin earlier this year and attested:

“We are so happy with Dolphin. It is an amazing product backed by service that is exceptional.”

Geoff Percival
Geoff Percival
Geoff has worked in business, news, consumer and travel journalism for more than 25 years; having worked for and contributed to the likes of The Irish Examiner, Business & Finance, Business Plus, The Sunday Times, The Irish News, Senior Times, and The Sunday Tribune.
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