American Airlines has significantly enhanced its passenger comfort offerings across its Flagship First Class, Flagship Business Class and Premium Economy cabins.
The airline is improving its seating, bedding and menus and is introducing amenity kits for passengers, which include staples like toothbrush, dental kit, eye mask and earplugs – as well as skincare products.
American collaborated with US beauty retailer Thirteen Lune to curate the skincare offerings.
“We thoughtfully curate each element of the onboard experience so every customer can look forward to the time they spend in flight,” said Kim Cisek, American’s Vice President of Customer Experience.
“Part of the magic of travel is connecting our customers to the people and experiences that matter most to them. We’re taking that concept to the skies by introducing a new, dynamic onboard programme that’s inspired by feedback from our customers and team members.”
