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United Adds Third Flight and Global First to London Heathrow – Houston Route

United will add a third daily service between London Heathrow and its Houston hub, George Bush Intercontinental Airport, from 31st March 2013, introducing its Global First product on the route for the first time.

The additional flight, UA971, will depart London at 13.35, arriving in Houston at 18.10. The return flight, UA970, will depart Houston at 20.30, arriving in London 12.05 the following day.

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United will operate the flights with B767-300 aircraft with six United Global First seats, 26 fully-flat Business First seats and 151 in Economy, including 67 Economy Plus seats. United’s Global First product reclines to 180 degrees into a 78” long, 23.5” wide flat-bed seat, with a 15.4” video monitor showing on demand entertainment.

Bob Schumacher, United’s Managing Director Sales, UK and Ireland, said: “With strong demand for travel to Houston and beyond via our largest hub, we are pleased to offer customers on the route not only increased schedule options but also the chance to experience our Global First product for the first time.”

The existing London to Houston flights depart at 09.20 and 11.40, arriving in Houston at 13.55 and 16.15 respectively. The return flights depart Houston at 1540, arriving in London at 0650 the next day and 1830, returning at 0940 the next day.

January Arrival Performance

United has also announced that it exceeded its 80% on-time arrival domestic and international performance goals for the month of January.

Despite challenging weather conditions across the system, the airline ended the month with an 82.8% domestic on-time arrival rate, and an 80.5% international on-time rate, resulting in the best combined domestic and international performance for the month in 10 years.

The on-time arrival rates are based on flights arriving within 14 minutes of scheduled arrival time.

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