TUI UK & Ireland has been recognised as the Best Package Travel Company for accessible tourism by Good Housekeeping Magazine in the UK, cementing its position as a true leader in inclusive travel.
TUI offers one of the largest accessible holiday programmes, providing comprehensive support for travellers with accessibility needs from booking through to return journey.
Neil Swanson, Managing Director at TUI UK said: “At TUI, we believe that memorable holiday experiences should be accessible to everyone. This recognition reflects our ongoing commitment to breaking down barriers to travel. Our work with AccessAble has been transformative, allowing us to provide even more detailed information and support to our customers, and the introduction of sensory rooms is just one example of how we’re constantly evolving our offering to ensure all guests can enjoy their perfect holiday experience.”
TUI’s commitment to inclusive tourism includes:
- Extensive mobility aid provision;
- Specially adapted transfers;
- Detailed accessibility information for accommodations and destinations; and
- Specialist trained staff across resorts and customer service teams.
In partnership with AccessAble, TUI has significantly enhanced its accessibility offerings by:
- Introducing new sensory rooms in select resorts, creating calm spaces for guests with sensory processing needs;
- Developing more detailed accessibility guides for properties
- Implementing enhanced staff training programmes focused on supporting diverse accessibility requirements.
