Lufthansa has been named the world’s most family-friendly airline, at the World Airline Awards by market research institute Skytrax.
Additionally, the Lufthansa First Class Terminal in Frankfurt was also named the world’s best First Class Lounge. Austrian Airlines and Eurowings also received one of the coveted prizes – the award for “Best Airline Staff in Europe” went to Austrian Airlines in Vienna and Eurowings was named “Best Low Cost Airline in Europe”. Skytrax, a market research institute specialising in aviation, had previously surveyed 22.3 million passengers from well over 100 countries worldwide.
“Lufthansa attaches great importance to ensuring that all guests on board feel comfortable with us – from Economy to First Class. I am therefore particularly pleased that we have received the award for the world’s most family-friendly airline and at the same time for the best First Class lounge,” said Heiko Reitz, Chief Customer Officer Lufthansa Airlines. “Above all, Lufthansa’s unsurpassed hospitality is also premium. In particular, our colleagues in the cabin, cockpit and on the ground can be very proud today. They are the ones who fulfill our promise of quality day after day.”
