Lufthansa held its trade educational workshop eXperts Academy Roadshow at The Alex in Dublin.
Janine McCarthy, FCm Travel; Kim Woodhouse, Oksana Fuchak and Nadia Chobil Roman, Lufthansa; and Catherine Monaghan, FCm Travel
Helen Fyfe, Key Account Manager Ireland, invited colleagues from the UK to update the trade on aspects such as agent servicing, Partner Plus benefits, and AJV joint projects with Air Canada, ANA and United.
Catherine Monaghan, FCm Travel, with Dan Cedrola and Ingrid Jaeger-Shahvarian, Lufthansa
Andreas Koster, Senior Director, Sales UK Ireland and Iceland, told ITTN that Ireland continues to be a very important market for Lufthansa, with passenger numbers continuing to grow year-on-year.
Ingrid Jaeger-Shahvarian and Mike Manco, Lufthansa, with (centre) Alan Lynch,Travel Escapes
Positive reactions came from agents gathering information at the booths around the workshop and the exercise was useful and informative.
Gryce Inacio and Sean McCarthy, HRG Travel, with (centre) Brian Hughes, United
Two prizes were on offer for agents completing the circuit of the venue, getting their passports stamped at each booth.
Cathal Teague, Trailfinders, with Helen Fyfe, Lufthansa
Winners of €250 vouchers were Niamh Shortt, Club Travel, who won the Lufthansa voucher, and Alison Sheehan, American Holidays, who won the Swiss voucher.
Niamh Shortt and Michelle McCabe, Club TravelAJV partners Jo-Ann Raleigh, ANA; Blaithin O’Donnell, Air Canada; and Martina Coogan, UnitedPatrick Cooney and Katie Doyle, Capture Travel, with (centre) Helen Fyfe, LufthansaAlison Sheehan, American Holidays, winner of Swiss prize, receives her voucher from Andreas Koster, LufthansaNiamh Shortt, Club Travel, winner of the Lufthansa prize, receives her voucher from Andreas Koster, LufthansaKevin Olphert, Eve Walsh, Daniel Irwin and James Lawlor, Flight Centre, with Madhava Bhatt, Lufthansa
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