HomeTravel NewsITTN Spends a Day on the Road with Riviera Travel

ITTN Spends a Day on the Road with Riviera Travel

ITTN spent a day on the road with Riviera Travel’s new Business Development Manage, Ralph Uhlemann, and International Sales Manager, Steven Taylor, this week, visiting agents in and around Dublin where the Riviera team reminded them of the great agent incentives currently in place and gathering valuable feedback. Despite this week being the busiest in January so far for all agents visited, the Riviera team were met with smiles and gratitude by all.

The first stop was Abbey Travel in Swords to congratulate Jacynta Mullen on being the first winner of the weekly €1,000 cash prize draw incentive which runs until 28 February. More details on the current Peaks Incentives can be found below. Other agencies visited on the day were The Travel Boutique, Killiney Travel, Cassidy Travel Dundrum and Cassidy Travel Blanchardstown who all commented on an increase in river cruise enquiries and bookings over the last number of months.

In welcomed news, Riviera Travel has increased air capacity by 70% from Dublin for 2025 and 2026, which has been met with great enthusiasm from the Irish travel trade. The simplicity and ease of the agent booking portal was repeatedly mentioned as a reason why agents continue to book Riviera, as well as positive customer feedback which has greatly boosted agents’ confidence in the brand.   

Steven Taylor told ITTN “We are delighted with the peaks performance from our Irish travel agent partners so far. Their enthusiasm and passion for our brand has been fantastic to see, as has the feedback and reaction to our agent incentive – which we know they love! We’re also delighted as well, with the positive reaction to the 70% increase in Dublin flights. We know what a barrier this was previously, so to have this removed, just gives more reasons for agents to sell Riviera Travel!

Cassidy Travel, Blanchardstown

Riviera Travels’ Peaks Incentive gives agents the chance to win a €30 Lifestyle Voucher for every holiday booking made until 28 Feb 2025; €60 per booking for any Themed River Cruises during the same period; and a weekly prize draw where all bookings go into a draw to win a €1000 cash prize each week! The first winner has been announced with the second winner expected in the coming days. Agents who make bookings can register these here: https://hubspot.rivieratravel.co.uk/iepeaks25

To double your chances of winning, make sure you sign up to the RivExplorer E-learning platform as well: www.rivexplorer.com/welcome

Riviera Travel have bolstered their commitment to the Irish travel trade by appointing ex-travel agent Ralph Uhlemann as Business Development Manager in September 2024. Ralph has been busy with store visits, trainings and brochure drops and he told ITTN “It’s been great fun going out and visiting agents this month. I’m looking forward to seeing even more over the coming weeks and months. If any agents would like a store visit or training – or need brochures delivered – just drop me an email and I’d be delighted to pop in, do some training and meet the team!

Ralph can be contacted by emailing Ralph.Uhlemann@rivieratravel.co.uk or calling +447572159624. Irish agents should also make sure they are part of Riviera’s dedicated Irish Agent Facebook Group, to stay up to date with product updates, incentives, offers and competitions.

Thank you for inviting ITTN on the road with you Steven and Ralph, we had a great time!

Carrie Day
Carrie Day
Carrie started her career in the travel industry in 2014 and has worked in various roles such as Travel Consultant in Canada & Ireland, Business Development Manager and later Industry Sales Manager EMEA at an international tour company. She is also a trustee for the ITAA Benevolent Fund since 2021 and proud member of the AWTE Ireland. Conversations around sustainable travel are welcomed and encouraged!
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