HomeTravel NewsHow to Claim Compensation for Cancelled Aer Lingus Flights

How to Claim Compensation for Cancelled Aer Lingus Flights

A technical glitch with Aer Lingus’s check-in system on Saturday led to the cancellation of more than 50 flights, resulting in impacting several thousand passengers.

Aer Lingus passengers who are still waiting to get a flight are entitled to “out of pocket” expenses, but the compensation situation can be “pretty fluid”, said Irish travel commentator Eoghan Corry on Newstalk this morning.

Eoghan Corry

Mr Corry, editor of Air and travel Magazine said that typically the airline would “take command” and secure replacement flights and hotel rooms for impacted passengers if needed. Still, in many cases, Aer Lingus was unable to do this over the weekend.

“The precedent for this is that passengers who have made their way home will be compensated for out-of-pocket expenses,” he said.

Passengers should apply to exercise their rights through the aerlingus.com website

Mr Corry said he expected the process of securing compensation to be ”relatively straightforward”, adding that ‘Out of pocket will mean as long as they’re stranded. It is Aer Lingus’ responsibility. They are contracted to bring you home.”

Emer Roche
Emer Roche
Emer has over 10 years experience working for Irish magazines, supplements, websites and creative agencies. She’s written features for U Magazine, Image Magazine and theheyday.ie, across a range of subjects such as women’s interest, travel, culture, news and interviews. She also has a portfolio of commercial writing for creative agencies, such as RTE.ie and Originate Creative. Emer is a Dublin native with part of her heart in Ardmore, County Waterford. She lives in Dublin 7 with her husband, two kids, dog and cat.

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