Etihad Airways has continued its record-setting performance, achieving its strongest nine-month results in history and sustaining growth across all core business areas.
The performance highlights the airline’s growth, rising customer satisfaction, and continued efficiency improvements.
Profit after tax reached AED 1.7 billion ($463m/€399m) for the first nine months of 2025, up 26% compared to the same period last year, lifting the airline’s profit margin to 8%, compared to 7% for the same period last year.
Total revenue rose 18% year-on-year to AED 21.7 billion (U.S.$ 5.9 billion), supported by strong performance across both passenger and cargo segments.
Etihad carried 16.1 million passengers in the first nine months of 2025 – the highest ever in its history – an 18% increase year-on-year, supported by a 17 per cent rise in capacity and a higher load factor of 88%.
Customer satisfaction continued to rise throughout 2025, with Net Promoter Scores (NPS) improving across all cabins and reaching record levels in premium. The new A321LR fleet has been particularly well received by guests, setting a new benchmark for comfort and service on narrow-body aircraft.
“Etihad’s performance this year has set a new benchmark, outpacing the market and driving nearly half of the UAE’s total passenger growth,” said Antonoaldo Neves, Chief Executive of Etihad Airways. “It’s a clear validation of our strategy, the strength of our team, and the appeal of Abu Dhabi as a world-class destination. We’re expanding, elevating the guest experience, and maintaining our focus on efficiency and performance.
Etihad’s operating fleet reached 115 aircraft at the end of September 2025, an increase of 19 year-on-year, marking one of the busiest delivery periods in the airline’s history.
