Dublin Airport has warned of further flight disruption today following upheaval, across the weekend, caused by a cyber attack on Saturday, which affected check-in and boarding systems at Terminal 2.
The international cyber attack – on travel tech company Collins Aerospace, which provides vital airport technology – caused passenger chaos at numerous European airports including London Heathrow, Brussels and Berlin.
Dublin Airport said: “The Dublin Airport team is continuing to support airlines today as they manage ongoing disruption from a technical issue that is affecting check-in and boarding systems at several airports in Europe.”
The airport warned check-in and bag drop processes may take longer than usual given the need for manual work instead of the usual electronic systems and also said passengers should check with airlines for flight updates.
Aer Lingus said it is deploying extra staff to deal with backlogs and said, while there may be some disruption, all of its scheduled flights are expected to fly.
Dublin saw 13 flight cancellations on both Saturday and Sunday due to the cyber attack.
Speaking to RTÉ Morning Ireland, this morning, Graeme McQueen – Head of Media Relations Manager, at the airport’s operator, daa – said a full restoration of services is aimed for today.
“There are some manual processes in place, so the manual printing of boarding passes and check-in is a bit more complicated in Terminal 2, but we’re getting by, but we’re hopeful of a fix today so that we can get back fully to normal.”
Mr McQueen added that further cancellations aren’t expected today.
“But I wouldn’t rule it out completely because we saw what happened over the weekend,” he said.
