Travel technology company Dolphin Dynamics has announced the launch of its new Cruise Content Capture module, developed in collaboration with Widgety, the UK-based cruise content specialists.
Dolphin Dynamics traditionally specialises in developing integrated information solutions for tour operators, travel agents and TMCs.
The integration enables travel agents to automatically populate Dolphin with precise, up-to-date cruise itineraries and related information – eliminating manual data entry and dramatically accelerating the booking process.
Using the new Cruise Lookup tool, agents simply select the cruise line and departure date. The system instantly retrieves verified content from Widgety’s extensive cruise database of over a thousand ships and loads it into Dolphin within seconds. The result is faster quote preparation, more accurate documentation and streamlined customer service.
Damian Gevertz, Director at Widgety commented: “We’re excited to be partnering with Dolphin. Having our cruise content integrated into a back-office system that allows customers to add cruise as part of a wider holiday is really important. This will streamline processes for agents and make accessing accurate cruise information quicker and easier. Chuck and the team were easy to work with and it will be good to see the quotes come to life!”
“Dolphin’s new tool is a gamechanger for our cruise team at Beyond Cruising,” said Guy Novik, founder and Chairman of USAirtours group. “It has streamlined our quoting process, cutting hours of manual data entry into just minutes, while improving accuracy and efficiency. This will make a huge difference for our team and our customers.”
“The cruise sector continues to grow at an impressive rate. This integration gives our customers a faster, more rigorous way to prepare cruise quotes and bookings. It removes manual work and helps agents scale their cruise business more easily,” added Chuck Richardson, MD at Dolphin Dynamics.
The Cruise Content Capture module is designed to save travel businesses significant time while improving data quality. By capturing content in real time, agents can be confident that cruise information stored in Dolphin is consistent, standardised and current. The new tool also enhances tracking and reporting, helping agencies meet contractual requirements and gain clearer insight into their cruise performance.
