Blue Diamond Resorts has launched its Royalton and Planet Hollywood Online Pre-Check In service, a secure online platform that significantly reduces check-in times and allows guests to fast-track the start to their holiday.
Aimed at enhancing the arrival experience, this new initiative utilises the latest and most secure hospitality technologies, allowing guests to begin the registration process before they even arrive on property.
Check-in times can present a unique challenge in all-inclusive hospitality and Blue Diamond is setting the tone for the entire holiday by ensuring guests enjoy a sooth, welcoming start.
Research from the brand has shown that, on average, guests who complete this pre-check in process will experience a check-in time that is 50% faster than completing the process on arrival.
Guests that have used the Online Pre-Check-In service are simply able to proceed directly to the fast-track line to have their pre-registered documents validated and pick up their AI wrist bands – it’s completely hassle free.
Guests wishing to use the Online Pre-Check-In portal can access their specific hotel’s page on either www.royaltonresorts.com or www.planethollywoodhotels.com by clicking the “Online Pre-Check-In” option.
From here guests will be taken through the check in process online. QR codes are also available at each resort, allowing guests to instantly access the Online Pre-Check-In tool and skip the regular check-in queue.
