Passengers who experience Ryanair flight delays of over 90 minutes will now receive free text message updates to advise them of the likely duration of the delay and their new departure time. The service has been developed in partnership with Sentient.
Ryanair’s Stephen McNamara said: “The latest SITA study found an estimated 95% of airline passengers carry a mobile phone when they travel and our new system will ensure passengers are kept fully informed during periods of mass disruption, such as bad weather, air traffic control strikes or airspace closures.”
