Princess Cruises has cancelled a number of North American cruises due to the Canadian government’s ongoing closures of its ports and waters to passenger vessels. The cancelled cruises are:
- Alaska seven-day ‘Voyage of the Glaciers’ cruises, sailing between Vancouver, B.C. and Anchorage (Whittier)
- Pacific Coastal sailings that start or end in Vancouver, B.C.
- Canadian Adventure sailing roundtrip from Southampton, U.K.
Princess is engaged with various United States and Canadian government officials to try to preserve a portion of the Alaska and Canada & New England 2021 cruise seasons. In the meantime, Princess has committed to operating the Kenai Princess Wilderness lodge along with McKinley Chalet Resort in Denali and Westmark Fairbanks Hotel this summer and is currently working on land package details that will be announced shortly.
An alternative Canadian Adventure cruise will sail roundtrip from Southampton in 2022 on Sky Princess. The 25-night ‘Canada and New England’ voyage includes an overnight stay in New York City and guests will visit other popular ports-of-call such as Boston, Rhode Island and Maine in the U.S., plus Corner Brook, Sydney, Prince Edward Island, Bay of Fundy, Halifax and Newfoundland in Canada. The cruise departs 24 September, 2022.
“We share in our guests’ disappointment over these cancelled voyages especially as we have been preparing our ships for our return to service,” said Jan Swartz, president of Princess Cruises. “Princess Cruises has sailed to Alaska for more than 50 years and the incredible Last Frontier is part of our proud heritage. We understand, how much of Alaska is dependent on the cruise economy. We are going to do all we can to help our business partners and the communities of Alaska.”
Future Credit Cruises
For guests currently booked on a cancelled voyage who had paid in full, Princess will automatically rebook them to the same cruise or cruisetour in 2022. No action is required from guests or their travel advisors. The rebooking process will have the added benefit of protecting the guests’ 2021 fare on their 2022 cruise. Once Princess has completed the booking transfer, if the guest would prefer an alternative option, they can choose a future cruise credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10% of the cruise fare paid (minimum £25) or a full refund to the original form of payment.
Guests not paid in full will automatically receive a refundable future cruise credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10% of the cruise fare paid (minimum £25).
FCCs can be used on any cruises booked by and sailing by December 31, 2022. Alternatively, guests can request a full refund for all monies paid on their booking through this online form. Requests must be received by March 31, 2021 or guests who are not paid in full will automatically receive the FCC option.
Princess will transfer the commission earned by travel agents from the cancelled 2021 cruise to the new booking in 2022. This convenience is in recognition of the critical role they play in the cruise line’s business and success.
The most current information and instructions for booked guests affected by these cancellations, and more information on FCCs and refunds, can be found online at Information on Impacted & Cancelled Cruises.