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Panic Over as Falcon Holidays Clarifies Letter Sent to Trade

Panic Over as Falcon Holidays Clarifies Letter Sent to Trade

Travel agents were shocked when they opened the post to discover a letter from TUI advising them that their commission levels would be reduced from 20th July 2015. This letter referred to ‘Southern Ireland’ agents who were using B numbers for UK departures. However this was not very clear in the letter.

Falcon Holidays cuts travel agents commission

Antoinette Young, Distribution Manager, Falcon Holidays and Thomson, has since emailed the Irish trade confirming: “This applies to UK departures using your ABTA number and not to Southern Ireland departuresIn summary, the letter does state standard terms and commission levels at 7%, which is applicable to all UK & I agents using your ‘B’ number for UK departures. However, agents who have separate commercial arrangements in place (i.e. key accounts or consortia etc.) would have a contract in place which would override these terms.”

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Sarah Slattery has been in the travel industry for the past 24 years, initially as a sales consultant and progressed to sales and marketing director of Skytours. Sarah’s experience and knowledge led to a regular slot on TV3 as the travel expert on the Morning Show. She has her own blog www.thetravelexpert.ie which offers advice on destinations and the best travel deals.

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