Hayes & Jarvis has announced that customers can now communicate directly with its Destination Specialists using Apple Business Chat on the Messages app, available on iPhone and iPad devices.
“We are thrilled to now support Apple Business Chat, which gives us a powerful and engaging connection with our customers,” said Helen Adamson, Managing Director, Hayes & Jarvis. “We are proud to lead the way in implementing new and engaging methods to communicate with our customers to ensure that they receive the best service possible. Understanding that a lot of our customers use iOS, we are confident that this new customer service channel will be one of the most popular lines of communication for customers to reach our expert Destination Specialists.”
Hayes & Jarvis has launched Apple Business Chat to provide customers with a new method to effortlessly communicate with the Hayes & Jarvis team. Whether travellers are looking to plan a future tailor-made holiday, have a question regarding an upcoming booking, or need assistance while abroad, Apple Business Chat ensures that a Hayes & Jarvis representative is just a quick message away.
To start Apple Business Chat, customers can click the ‘Chat with Messages’ button on the footer of the Hayes & Jarvis website when using an Apple mobile device. A conversation with a live Hayes & Jarvis Destination Specialist will open instantly in the Messages app.
Apple Business Chat is available in beta for users and businesses around the world, and is built into iOS 11.3 and higher. For more information on Apple Business Chat, visit: apple.com/ios/business-chat.