The Commission for Aviation Regulation (CAR) has announced that East West Travel Ltd is unable to fulfil its obligations to its customers. The company has ceased trading with effect from 16 March 2020.
The Commission operates a consumer protection scheme and, if you find you are out of pocket, you may be covered by this scheme.
Am I covered by the consumer protection scheme?
You are covered by the consumer protection scheme if you purchased a package from East West Travel Ltd and this package includes travel. You are also covered if you bought travel (alone) commencing in Ireland.
Unfortunately, no other customers are covered by the scheme. If you are one of these customers, the CAR advises you to look at the charge back policy of your credit/debit card provider and/or any holiday insurance you may have in place.