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Cassidy Travel is Hiring!

Cassidy Travel is Hiring!

Cassidy Travel is looking to fill two positions: a full-time permanent retail manager in its busy Tallaght Travel Shop and a full-time experienced ticketing agent to work as part of its centre of excellence team based in the Dublin 1 head office in Liffey Street.

Retail Manager Role

  • A minimum of 3 years experience in a travel retail/wholesale environment
  • Experienced people manager with an inspirational, motivational and approachable leadership style
  • Proven sales experience and ability to drive profitability with sound commercial acumen
  • GDS knowledge
  • Results-focused with experience of inspiring a team
  • See things through our customer’s eyes and make positive changes for improvement
  • Create a team environment and bring colleagues together to work as one
  • Spot opportunities to grow your business
  • Someone with a can-do attitude with a confident and fun approach
  • This is a sales target environment so you’ll need to be motivated

Ticketing Agent Position

  • A detail-obsessed person with a passion and a love of the ticketing side of the travel business
  • A deep understanding of Amadeus and all fare rules, regulations and classes
  • Someone who enjoys challenges and the ability to stick with things until resolution is found
  • A people’s person to support our internal customers (colleagues) daily with your expert knowledge
  • Someone who likes to think outside the box and, enjoys striving for new efficiencies
  • A person who is proficient with refund queries/ADM’s/ACM’s
  • Someone who likes training others and encouraging successes
  • A can-do person who sees no blocks only obstacles to workaround
  • The ability to manage Q’s, and liaise with airline partners
  • A person who likes to multitask and keen on self-development

Interested? If you have what it takes for either role, you can apply by contacting [email protected] in confidence – and the closing date is April 16, 2021. 

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Fionn Davenport is the editor-in-chief of the ITTN group, including ITTN and ITTN Ireland. He's one of Ireland's best-known travel journalists and writers, with nearly 30 years' experience writing guidebooks for Lonely Planet and others.

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