Polar cruise specialist Quark Expeditions has marked the 10th anniversary of its Shackleton Club guest reward programme, with a reimagined loyalty programme, which promises to rewards guests “more than ever before, both on ship and off”.
The newly enhanced Shackleton Club, which launched this week, alongside Quark’s Antarctic season, will welcome a new season’s worth of members, celebrating each traveller’s passion for polar exploration through a suite of brand-new perks and exclusive benefits including early access booking privileges, exclusive experiences, upgrades, offers, and more.
“We’re excited to reward the dedication of our Shackleton Club members, whose loyalty and adventurous spirit fuel everything that we do,” said Paul Brousseau, Chief Customer Officer at Quark Expeditions. “Their passion for the polar regions and devotion to exploring them alongside our exceptional expedition team inspires us to continuously evolve to deliver the industry’s most rewarding polar exploration experience.”
Following disembarkation of their first trip, guests are automatically enrolled in the Shackleton Club, providing immediate access to 9x more rewards than previously available, including a vast range of benefits designed to foster community amongst travellers, enhance the on-ship experience, and create lasting memories.
The Shackleton Club’s benefits include:
Early Access Privileges
- Early Access to Booking New Seasons: Members will have the first opportunity to secure their spot for upcoming expeditions with priority access to new season bookings.
- Early Access to Adventure Options: Members can take advantage of early booking for exclusive adventure options, ensuring they don’t miss out on once-in-a-lifetime experiences.
Exclusive Experiences and Events
- Shackleton Welcome Gift: Members will enjoy a special gift in their cabin, curated to enhance their polar journey.
- Shackleton Reception: Members will be invited to an exclusive event on ship where fellow Shackleton Club members connect and share their adventure stories.
Enhanced Onboard Experience
- $150 Shipboard Credit: Choose from onboard experiences such as spa treatments, adventure options, laundry services, gift shop items and more.
- Onboard Discount: Shackleton Club members will have the opportunity to book their next voyage while onboard for 5% below in market pricing.
Upgrades and Enhancements
- Free Cabin Upgrade: Shackleton members are eligible for an automatic free cabin upgrade 60-days before departure, if available. Guests will be contacted by the Quark Expeditions team or by their Travel Professional if an upgrade is available.
Ongoing Exclusive Offers
- Monthly Exclusive Discounts: Access special offers in our monthly newsletter, designed to provide exciting opportunities.
Referral Bonus
- Refer a Guest: The moment you refer someone who hasn’t travelled with us before, they immediately become a member and have access to all the great benefits.
