Loganair Allowing Passengers Change Travel Plans for Free if Affected by Storm Agnes This Week

Loganair is offering passengers the opportunity to adjust their travel plans – in the coming days – free of charge, due to potential weather...

Etihad Rated Five-Star Global Airline by APEX for 3rd Year in a Row

Etihad Airways has been rated as a Five-Star Global Airline by the Airline Passenger Experience Association (APEX) for the third consecutive year. The rating recognises...

Emirates and SriLankan Establish Interline Partnership

Emirates and SriLankan Airlines have signed a reciprocal interline agreement to boost connectivity for passengers of both airlines. The partnership will enable access to...

Shannon Airport Says ‘Bonjour’ as New Aer Lingus Service to Paris Takes Off

Shannon Airport has welcomed the return of Aer Lingus’ service to Paris, with the new route to Charles de Gaulle Airport officially taking off...

Airlines Failing on Customer Care After Flight Disruption, Research Shows

Airlines are falling short of acceptable customer service levels when dealing with passengers in the aftermath of flight disruptions, a survey has revealed. The research...

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