Royal Caribbean Cruises Ltd, which operates under the Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises brands, is to appoint a Major Account Manager – Ireland (for maternity cover), and the closing date for applications is Friday 27th July 2012. To apply, email your CV and covering letter to Lorraine Quinn, Head of Sales Ireland, on [email protected]
The position requires the successful applicant to:
- Ensure the Ireland Annual Operating Plan is achieved
- Exceed revenue, passenger targets and PPG’s for the three brands via all channels in Ireland
Key responsibilities will include:
- To manage the relationship with the assigned accounts and work with all levels within these accounts
- To develop and implement a range of initiatives, including sales incentives
- Responsible for effective management of marketing budget for the accounts and monitoring and reporting on the ‘Return On Investment’
- Identify new business opportunities
- Work closely with the ‘Team Ireland’ key stakeholders in various departments to develop to ensure smooth running of Ireland operating plan
- To ensure all three brands are truly represented in all sales activity and co-op activity
- Monitor and report competitor activity, pricing and marketing
- Prepare and host client educational trips, i.e. seminars at sea, ship launches, ship visits, etc
- Attend and man stands at travel industry exhibitions or any other events as required
- Prepare weekly sales reports for the Head of Sales
- Attend sales meetings and present on sales territory
- To have an effective call plan in place driven by the Boston Matrix structure
- To keep an online diary updated
- Offer cover when the Head of Ireland Sales is on leave
Experience requirements are:
- Minimum five years’ travel experience
- Minimum two years’ sales management experience
- Proven success in the development of key account management and acquisition strategy
- Large matrix organisation experience preferable
- Cruise industry experience preferable
Knowledge and skills required include:
- Thorough knowledge of travel trade practices
- Highly motivated and positive ‘can do’ attitude
- Team player
- Flexible on working hours and travel
- Highly numerate and results focused
- High standard of communication skills, written and verbal
- Excellent presentation skills
- Strong organisational skills
- Innovative and creative thinker
- Computer literate (Word, Excel, email and PowerPoint)
- Great relationship skills, internally and externally
- Strong solution selling skills
- Highly self-motivated and strong stamina
