Following the widespread disruption at Dublin Airport over the weekend due to a cyber attack affecting European ticketing systems and later an incident which required the evacuation of Terminal 2, leading travel management company FROSCH Ireland has been actively supporting their travelling customers impacted by delays, cancellations, and communication challenges.
Throughout the disruption, the FROSCH Ireland team monitored the situation closely and provided clients with real-time updates, itinerary management, and 24/7 emergency support. By stepping in quickly, the company ensured that travelling customers remained safe, informed, and cared for, rebooking journeys efficiently and upholding its duty of care responsibilities.
“This weekend was a reminder of how quickly travel plans can unravel,” said Maria Murphy, Operations Director of FROSCH Ireland. “Our team’s priority was keeping clients safe, informed, and moving. When disruption strikes, no one should be left to face it alone at the airport.”
With offices in Cork and Dublin, and a dedicated emergency line available around the clock, FROSCH Ireland said it remains committed to delivering reliable, people-focused travel solutions in both everyday and crisis situations.
FROSCH Ireland emphasises the value of booking with a bonded travel agent or trusted travel management company (TMC). Unlike travellers left to queue at service desks or navigate issues on their own, clients of a TMC benefit from:
• Immediate updates and expert guidance when circumstances change suddenly.
• 24/7 global support, ensuring help is always available.
• Professional itinerary management and traveller tracking, reducing uncertainty and stress.
As disruption becomes more common across global travel, FROSCH Ireland remains committed to delivering reliable, people-focused solutions, giving clients confidence and peace of mind, no matter what happens.
