London’s Heathrow Airport has begun a trial service allowing long haul passengers the opportunity to pre-book a slot at the security screening stage.
Called Heathrow Timeslot the service will run for six months and is completely FREE. It grants passengers a designated time and entry point to the security search area and has the knock-on effect of reducing queue times for all passengers.
The trial will cover long haul flights from Heathrow’s Terminal 3 and focus on four airlines – American Airlines, Delta Air Lines, Emirates and Virgin Atlantic.
Mark Powell, Operational Planning Director at Heathrow said: “Everyone is familiar with airport security, but at Heathrow we’re constantly thinking of innovative ways to boost the safety and streamline the experience for our passengers. This new trial will give passengers that extra added bit of certainty and reassurance ahead of their journey and we think it will be particularly popular for those with families or nervous travellers who may want a bit more confidence in their journeys. We look forward to seeing the data come in to give us some learnings on how we can roll this out more widely across Heathrow.”
