Ryanair has announced an online booking partnership with TUI, which will see the holiday booking giant authorised to offer Ryanair flights, seats, and bags to its customers as part of their holiday packages on the condition that they do not overcharge customers for Ryanair products.
The deal will also guarantee TUI customers that their correct contact and payment info is provided to Ryanair, ensuring that they have direct access to their myRyanair account and receive important flight information straight to their email.
In a statement, Ryanair said: “This deal puts TUI in stark contrast to the unauthorised OTA Pirates who continue to scam and overcharge customers with hidden mark-ups and provide fake customer contact and payment information to Ryanair. TUI customers will now not only benefit from TUI displaying Ryanair’s real low prices, without hidden mark-ups and providing correct customer contact and payment details to Ryanair but will continue to benefit from flexible payment plans and ATOL protection and will no longer need to complete Ryanair’s customer verification process which unauthorised OTA Pirates’ customers must continue to do.”
TUI is Ryanair’s third approved OTA partner, alongside loveholidays and Kiwi, as the airline continues to demonstrate how OTAs can work transparently with airlines without scamming or duping customer with hidden mark-up, overcharges, and invented “service” fees.
Ryanair’s Dara Brady said:
“We are pleased to announce this partnership with TUI, which will enable TUI customers to now book Ryanair flights, seats, and bags as part of their holiday package with the guarantee that they will have full price transparency of Ryanair products, and that they will receive any information regarding their flight directly from Ryanair as well as having direct access to their booking through their myRyanair account. This deal separates TUI from the OTA Pirates who continue to dupe and scam consumers by unlawfully screenscraping Ryanair’s website and mis-selling our flights with egregious hidden mark-ups and overcharges.”
Peter Krüger, Chief Strategy Officer & Chief Executive Officer Holiday Experiences, TUI Group, said:
“The new agreement follows the Group’s strategy of greater digitalisation of the business segments. The cooperation with Ryanair will now further expand the range of dynamically packaged TUI holidays and at the same time achieve a further milestone in digitalization. In addition, the cooperation also contributes to our growth strategy – the aim is to achieve additional growth through more products and new guests.”
David Schelp, CEO Markets & Airlines, TUI Group, said:
“More hotels, more flight connections, more excursions, and activities while traveling and at home – we are creating even more choice for our guests. The agreement we have now reached will create more travel options for our guests than ever before. In the UK in particular, our guests will be able to choose from an even wider range of flights in future – and furthermore to a strong program with TUI Airline’s own flights.”
